As an FMCG brand we have a no returns policy. If you have faced any issues please do write to us at info@spiceorg.com and we shall rectify the same for you.
Damages, Missing and any other Issues
Please inspect your order upon reception and contact us immediately within 48 hours after delivery, if the item is defective, damaged, missing or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please share us the unpacking Image/video to help us escalate and resolve your issue promptly to info@spiceorg.com
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.